Executive Summary
Ringkasan eksekutif performa SWFM seluruh NOP — Maret s/d Mei 2026
📋 Narrative Summary
Periode Maret–Mei 2026 menunjukkan peningkatan volume tiket +25.6% (203.963 → 256.281), dengan Incident tumbuh +50.5% dan Event +7.0%. AREA 1 (Sumatera) mendominasi volume ticket & backup time, sementara AREA 3 (Jawa–Bali Nusra) unggul 2× dalam Takeover Ratio (47.7% vs 23.3% di Mei). NOP Dumai: prioritas #1 — incident tertinggi (15.319) dengan takeover ratio terendah (9.7%). NOP Magelang = best practice 76.9%.
📈 Trend Volume Tiket (3 Bulan)
🗺️ Takeover Ratio per Area
⚠️ Top 5 Priority NOP
🏆 Top 5 Best Performers
Dashboard Overview
Agregat metrik seluruh NOP per bulan
Total Ticket per Bulan Stacked
Takeover Ratio per Area
Distribusi Ticket — Mei 2026 Donut
Top 10 NOP by Ticket (Mei)
Heatmap Takeover Ratio per NOP
Insights & Trends
Temuan kunci dan pola tren selama periode analisis
MoM Growth Rate — Incident vs Event
Incident Ratio per Area (% Total Ticket)
Trend Takeover Ratio — Top 8 NOP by Volume
Backup Time Trend — Top 5 NOP (Jam)
Correlation Analysis
Analisis hubungan antar metrik SWFM — Mei 2026
Correlation Matrix
Scatter: Backup Time vs Incidents
Scatter: Takeover Ratio vs Incidents
Scatter: Backup Time vs Takeover Ratio
📌 Interpretasi Korelasi
Room for Improvement
Identifikasi NOP dengan gap terbesar terhadap benchmark Magelang 76.9%
🎯 Benchmark Gap — Current vs Best Practice
🔴 Priority NOP — Potensi Penghematan
📊 Potential Reduction jika Takeover = 50%
📋 Action Plan Matrix
Detail per NOP
Data lengkap semua NOP dengan filter dan sort
| Area | Regional | NOP | Ticket | Incident | Event | Takeover | Backup Hrs | Status |
|---|
Frequent Sites
Site dengan frekuensi incident tertinggi per NOP
| NOP | Site ID | Inc Mar | Inc Apr | Inc May | Tak Mar | Tak Apr | Tak May | Total | Trend |
|---|
Backup Time Genset
Total jam penggunaan genset backup per NOP selama periode analisis
Top 15 NOP — Backup Time Mei 2026 (Jam)
Backup Trend — Top 5 NOP
Tabel Lengkap Backup Time per NOP
| NOP | Area | Mar (Hrs) | Apr (Hrs) | May (Hrs) | MoM | 3M Total | Status |
|---|